BTC BCO2408SU User Manual download pdf (Page 17)

Combo 2408SU, USB 2.0 External Drive

Q6. The tray cannot be ejected.

There are two possible reasons:

(1) Need to be ejected by the application.

Some of the burning or playing application will lock the drive. You have to

eject by the application and close it so as to restore the use of panel

buttons.

(2) The CD is inserted incorrectly.

Please insert a paper clip or small rod into the emergency hole on the front

panel for manual ejection.

Q7. The drive cannot read some general discs.

Please check if the disc has deep scratches, fingerprints, or other

contaminants on the surface. Clean the disc if it’s necessary.

Q8. The drive cannot write.

We suggest as follows:

(1) Use the burning software which is provided by original supplier and

bundled with this Combo Drive or download the updated file from internet.

(2) More capacity of hard disk is needed if using hard disk as temporary

buffer.

(3) Place the disc correctly.

(4) The blank disc needs full format first if using packet writing software.

Q9. “Buffer underrun” always occurs while writing discs.

Here are some suggestions:

(1) Close the screen saver & TSR (Terminate and Stay Resident).

(2) Quit other redundant application while burning.

(3) Select good quality and high-speed supported blank discs.

(4) Increase main memory capacity.

(5) Select other burning software.

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BTC BCO2408SU User Manual Page 17